Store: 1710 W. Kearney St, Springfield, MO 65803BY Richard A. on 11/16/16
Came in for routine oil change and balance and tire rotation. After the completion they first forgot to put in the adative I brought with, second they didn't balance before the rotation. These are issues that should not happen and never did when the old manager was there. The last thing was their attempt to do add on work, items that I had done already, don't like that kind of service.
Store: 1019 E Republic Rd, Springfield, MO 65807BY Breeana H. on 11/10/16
Everyone there was very helpful and explained issues in a way I could understand. Everything was fixed the same day and I knew exactly what it cost and why. This is very important to me and I will certainly be coming back!
Store: 413 N Old Wilderness Rd, Nixa, MO 65714BY Hour S. on 11/10/16
Have always received top service! People are always friendly and the service done is usually quicker than expectations.
Store: 413 N Old Wilderness Rd, Nixa, MO 65714BY Josh M. on 11/10/16
I gave a yelp review but for some reason it was flagged and did not show up. Verified that it was flagged with shelby, but you guys did great! I will find a different platform to post my review on and send yelp the middle finger. Thanks for taking care of my auto needs!
Store: 413 N Old Wilderness Rd, Nixa, MO 65714BY Chris S. on 10/22/16
I had an oil change, along with other work done. When I checked my oil later that week, the oil level was low and the oil was dark. Also the sticker with the date was not replaced. So I am convinced that the oil change was not done, even though I paid for it. On top of that there was a lug missing on one of the wheels where work was done. They said I had a broken stud, but the lug nut was there when I took it in. No one else has worked on that wheel since I have had the vehicle. Evidently your shop broke the stud, then had me pay to have a new one installed. With these issues, I will likely not be going back to this shop.